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Terms & Conditions

This website is operated by Equine Lockers and by using this website you agree to the following terms and conditions.

The information on this website is intended as information only and should never be used as a substitute for legal or professional advice. We cannot guarantee that the information is in date nor comply with individual circumstances. If you have any doubts about information on this site then please do not hesitate to contact Equine Lockers and speak to a member of staff direct.

Equine Lockers cannot accept any responsibility for the consequences of any errors or omissions. Any reliance you place on information found on this site or linked to on other websites will be at your own risk. Equine Lockers , its agents and employees, are not liable for any losses or damages arising from your use of this site.

All links out of this website are checked on submission and on a regular basis and are only included to enhance the information we provide. However, their websites are not under our control and Equine Lockers are therefore not responsible for the content, information, services or products provided by these companies. Should you have any issues with the content of the sites we link to then please contact us so we can review these links and act accordingly.

This website does not endorse or favour any specific commercial product or business. Non-government sites linked to from this website are present only because they may be useful additions to the information we provide. A link to a third-party website does not imply endorsement; use your own business judgement to decide whether the information or service on that website is suitable for your needs. If a website is not linked to, this does not mean or imply that it is unsatisfactory. The linked websites are regularly reviewed in the light of customer usage and feedback.

We make every effort to check and test this website during production. However, we would advise you to run an anti-virus program on anything you download from the Internet. We cannot accept any responsibility for any damage to your computer system or loss of data caused by using this website.

This website and the use of it is governed by English law and English courts shall have exclusive jurisdiction over any disputes connected to this website.

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and  you will be asked for a few details that we need to be able to complete the order.

Where a product is depicted with the equipment fitted inside, this is for illustration purposes only and will be supplied without the equipment.

We accept both paypal payments & most credit/debit cards Via Sagepay (paypal will also accept your credit/debit card if you dont have an active pay pal account). All prices displayed on our site are in pounds Sterling (GBP) If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

 You may send your credit card information via phone, fax, post

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Credit Card Security
When the order is placed you will be forwarded to either the secure Paypal site or the secure SagePay site where the payment will be processed .

Shipping And Handling
Goods will despatched using a next day Courier (UK) for other countries please check our shipping table for prices

Delivery Schedule
We will normally endeavour to dispatch orders within 1-5 working days.

Some orders may take longer, if you have any deadlines please contact us http://www.equinelockers.com/contacts/

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using either Sagepay or Paypals secure site. We will not at any point recieve any of your credit/debit card details. They are not held in clear text on any web site.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 1740 623555 or fax us on +44 1740 62388 or write to us at:

 

Equinelockers Mr Owen J Walton T/A
Low Hardwick farm
Sedgefield
Stockton on Tees
TS21 2EH
United Kingdom

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

The cancellation period in the case of contracts for the supply of goods begins with the day on which the contract is concluded and  the cancellation period ends on the expiry of the period of seven working days beginning with the day after the day on which the consumer receives the goods.

If you wish to cancel an order you must inform us in writing that you wish to cancel the contract and are going to return goods up to 7 days from the date you received the goods. The goods must then be returned to us in an as new condition in original packaging within 30 days from receiving goods.This must be done at your cost and upon receipt of goods returned to us in as new condition we will reimburse the cost of the goods minus the initial shipping charge. Any damage caused by your couriers in the return of the item is your responsibility and therefore any costs for repairs will also be your liability.

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